Case Studies

Welcome to our case studies section, where theory meets practice and purpose drives innovation. Here, you’ll explore a real-world example and synthetic use case of AI chatbots making meaningful impacts in different ways.

Case Studies: Purpose-Driven AI Chatbots in Action

Dive AI demonstrates how a chatbot can preserve community heritage and mobilize action around a historic landmark. This case study reveals the power of structured knowledge, ethical engagement, and mission-driven design in creating meaningful community impact.

Muse AI shows how purpose-driven chatbots can serve small business needs effectively. Developed specifically for this course, it illustrates how to create focused, valuable interactions that help businesses connect with their audiences.

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